Quality management & test processes: proven quality

The seal of quality is supported by standardized awards. in-Tec Bensheim has been certified by TÜV Hessen in accordance with DIN EN ISO 9001:2015 and DIN EN ISO 13485:2016. EN ISO 9001 confirms that our company has an effective, customer and process-oriented quality management system in place. We ensure transparency during all stages of production and guarantee efficient cooperation between all parties involved. For the daily production work this means that, among other things, the required materials are at your disposal within a short timeframe, and the areas of responsibility and contact persons are clearly defined.

Since the company’s founding, components and structural parts for the field of dental and medical technology have been a focal point of our manufacturing. Whilst the certification in accordance with DIN EN ISO 9001:2015 ensues on a voluntary basis, the prerequisite for manufacturing medical products is a certification in accordance with EN ISO 13485:2016. The guideline regulates quality assurance demands and thus guarantees a consistent high standard of manufacturing with particularly high demands. As a contract manufacturer for the medical engineering industry, in-Tec Bensheim – as an accredited HIBC Solution Provider - is also capable of clearly marking the medical engineering products, in accordance with the international standard.

in-Tec Bensheim GmbH is a young family business with strong growth and constant change. The focus is on progress in terms of technology, products and services. Values such as reliability, fairness and responsibility are an integral part of the company and support the corporate philosophy. In order to maintain and strengthen these commitments, the reputation and success of in-Tec Bensheim GmbH, the management has defined the corporate mission statement. The focus is on the success of our customers and our employees. The cornerstones of our success are customer orientation and customer satisfaction, continuous improvement, the zero-defect philosophy and employee satisfaction. All points are equally important and together form a holistic picture.

Customer orientation / customer satisfaction:
Our customers are our partners. They decide on the success and continued existence of our company. We want to identify our customers' wishes and future tasks at an early stage and solve them reliably.

Continuous improvement:
We see it as our task and challenge to question the existing and to develop forward-looking solutions to our tasks through continuous improvement. Our goal is to continuously increase the quality and competitiveness of the products we offer.

Zero-defect philosophy:
For us, problems and recognised errors are opportunities for innovation and improvement. Every employee has the duty and the right to contribute to the detection and elimination of errors and to produce perfect quality as well as to avoid or reduce environmental impacts. Priority is given to error prevention over error detection.

Employee satisfaction:
The qualification, information and motivation of all employees is a fundamental prerequisite for the success of our company. Therefore, it is a matter of concern to inform the employees and to support them in the necessary knowledge and skills through training.

Supplied materials and components as well as products that have been manufactured in our plant are inspected in the testing laboratory so as to confirm their quality. Should this be required, entire lots can also be inspected in order to verify whether the prescribed tolerances were complied with throughout. With measuring and testing equipment, which we also develop together with our customers for special requirements, in-Tec Bensheim achieves consistent quality in its products.

Equally, we develop individual testing plans for assemblies which comprise all relevant quality requirements and, simultaneously, reduce the testing effort required. At the end of contract manufacturing orders, complete test documentation is provided.

With the help of customer audits, we inspect whether the production processes at in-Tec Bensheim have met the client's expectations. Customers and partners regularly ratify our quality standards - positive feedback that encourages us to continue improving our services.